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Designed to provide unsurpassed character in a maintenance-free design, RockCreeke overlay doors feature an environmentally stable trim board material to achieve a carriage house look.
With a long-lasting vinyl capstock, this trim board material has an attractive appearance that holds up over time.
The material technology can utilize "reclaimed" wood fiber and vinyl from post-production processes, helping to save natural resources.
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RockCreeke Garage Door Limited Warranty
Door Sections:
Single Family Residential:
Raynor® warrants the door sections against defects in material and workmanship, and deterioration due
to rust (exterior only) for as long as the original purchaser owns the home. Raynor also warrants the door
sections against delamination of the polyurethane foam insulation from the steel skins for as long as the
original purchaser owns the home. Window components are warranted against defects in material and
workmanship for three (3) years from date of delivery to the original purchaser.
All Other Residential (including installation on rental properties, homes owned by common
condominiums associations or similar organizations):
Raynor warrants the door sections against defects in material and workmanship, and deterioration due to
rust (exterior only) for three (3) years from date of delivery to the original purchaser. Raynor also warrants
the door sections against delamination of the polyurethane foam insulation from the steel skins for three
(3) years from date of delivery to the original purchaser. Window components are warranted against
defects in material and workmanship for three (3) years from date of delivery to the original purchaser.
ColorWave™ Post Paint Process:
Raynor warrants the ColorWave post paint process (exterior only) against
chipping, cracking, and/or peeling (losing adhesion), for a period of (5)
five years from the date of delivery to the original purchaser. Fading and
chipping, cracking, or peeling caused by dents or scratches is not covered
under this warranty.
Overlay Trim:
Single Family Residential:
Raynor warrants the overlay trim boards against losing adhesion for a
period of five (5) years and ten (10) years from discoloration if the
overlay board is white, almond, desert tan, or has a factory painted
ColorWave color with a light reflective value (LRV) of 50 or higher, on
manufacturer’s date of delivery to the original purchaser. LRV measures
the percentage of light a paint color reflects and is measured on a
scale ranging from zero (absolute black, absorbing all light and heat)
to 100 (pure white, reflecting all light). Choosing a door that has a
smaller LRV will soak up light and heat up faster, these color doors are
not suitable for areas exposed to direct sunlight.
If overlay
trim boards are black, bronze, brown, charcoal, sandstone, or factory
painted ColorWave with a color that has a LRV of 50 or less, warranty is
good for one (1) year against adhesion loss from date of delivery to the
original purchaser. Doors that receive direct sunlight must use a
lighter color paint with a LRV of 50 or higher in order to be warranted
and replaced. Fading is not covered by this warranty. Field-applied
paint is not covered by this warranty.
This limited warranty
excludes: 1) rust caused by damages or scratching; 2) damage resulting
from exposure to corrosive chemicals, corrosive fumes, salt environments
including coastal areas, condensation, water or fire; 3) damages caused
by accident, improper use, negligent operation, improper installation,
improper maintenance or normal wear; 4) shipping, installation, or labor
charges; 5) defects in paints or coatings used to finish door sections;
6) any product or component which is modified, altered, or not part of
the original door; 7) damages resulting from any circumstances beyond
the direct control of Raynor; 8) Minor expansion and contraction gaps in
overlay material.
All Other Residential (including installation on rental properties, homes owned by common
condominiums associations or similar organizations):
Raynor warrants the overlay trim boards against delamination for a period of three (3) years and three (3)
years from discoloration on manufacturer's standard finish from date of delivery to the original purchaser.
If overlay trim boards are field painted, paint with a Light Reflective Value (LRV) of 50 or higher on doors
that receive direct sunlight (east, west or south facing) must be used. Field applied paint is not covered
by this warranty.
Hardware and Springs:
Single Family Residential:
EnduraCote™ Hardware: Raynor warrants all hardware and spring components against defects in material
and workmanship for as long as the original purchaser owns the home.
Galvanized Hardware: Raynor warrants all hardware components against defects in material and
workmanship for six (6) years and springs for three (3) years from date of delivery to the original purchaser.
Raynor wind load systems are warranted against defects in material and workmanship for three (3) years
from date of delivery to the original purchaser.
All Other Residential (including installation on rental properties, homes owned by common
condominiums associations or similar organizations):
EnduraCote™ Hardware: Raynor warrants all hardware and spring components against defects in material
and workmanship for three (3) years from date of delivery to the original purchaser.
Galvanized Hardware: Raynor warrants all hardware and spring components against defects in material
and workmanship for one (1) year from date of delivery to the original purchaser.
WARRANTY LIMITATIONS and EXCLUSIONS
Under the terms of this limited warranty, for any door components that are found to be defective upon inspection by authorized Raynor personnel, Raynor will, at its option, repair or replace the defective door components. Labor charges for the installation or repairs shall be the responsibility of the consumer and must be performed by an authorized Raynor dealer.
This warranty extends only to the original purchaser, provided the door is installed in his/her place of residence. This warranty is not transferable. This warranty applies to residential property only and is not valid on commercial applications or commercial use from a private residence.
This warranty does not apply to automated parking control systems for multiple-tenant parking applications.
This limited warranty does not apply to black and charcoal steel colors used on Raynor Aspen Series, Commercial Aspen Series, and RockCreeke doors when installed in areas experiencing extreme heat for prolonged periods of time. The result of these environmental conditions can elicit a failure of thepolyurethane core of the door.
This warranty does not apply to any damage or deterioration to the door caused by abuse, negligence, missing components, accidents, use of pressure washers, dents or scratches. Shavings from trolley rails not properly removed and cleaned from the exterior door surface causing rust are not covered by this warranty. Failure to provide proper maintenance voids this warranty. Field applied paint failure is not covered by this warranty. Refer to the Care and Maintenance Instructions and Painting Instructions.
This warranty does not apply to damage caused by fire, an act of God, accident, vandalism or graffiti. Damage or deterioration caused by saltwater coastal areas (within two miles), hazardous or corrosive chemicals and fumes including, but not limited to, alkaline, acids, muriatic acids, road salt or salt environments, harsh cleaning agents, and fertilizers is not covered by this warranty.
Raynor shall not be liable for any consequential or incidental damages.
ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY, ARE HEREBY EXPRESSLY EXCLUDED.
Some states do not allow the exclusion or limitation of consequential or incidental damages, so the above limitation or exclusion may not apply to you.
Claims for defects in material and workmanship covered by this warranty shall be made in writing with proof of purchase to the dealer from whom the product was purchased or call Raynor at 1-800-4-RAYNOR within the warranty period.
Raynor may choose to have the product returned for inspection.
This warranty gives you specific legal rights. You may also have other rights, which may vary from state to state.
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